Terms of service

Welcome to Coffee Lab. By accessing or purchasing from our website, you agree to the following terms and conditions.

Business Information

  • Legal Name: Torus Foods and Beverages

  • Brand Name: Coffee Lab

  • Location: Hyderabad, Telangana, India

  • Email: info@coffeelab.in

  • Phone: +91 89779 43424

Products & Services

Coffee Lab offers:

  • Specialty coffee beans

  • Brewing equipment & accessories

  • In-person workshops and coffee experiences

  • Digital products and educational material

All product descriptions and prices are subject to change without prior notice.

Pricing & Tax

  • All prices listed on the website are inclusive of GST

  • GST invoice will be provided where applicable

  • Our GST number will be mentioned on official invoices

Payments

We accept:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallets

Payments are securely processed via Razorpay and Cashfree Payments.

Workshops & Experiences

  • Workshops are non-refundable and non-transferable

  • Participants must be 16 years or older

  • Coffee Lab reserves the right to reschedule or cancel a session if required

User Conduct

By using our website, you agree not to:

  • Misuse content or intellectual property

  • Attempt fraudulent transactions

  • Disrupt website functionality or security

Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Coffee Lab and may not be used without written permission.

Limitation of Liability

Coffee Lab is not liable for:

  • Delays caused by courier partners

  • Minor variations in coffee flavour due to freshness, roast profile, or origin

  • Allergic reactions or sensitivities unless explicitly stated

Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Hyderabad, Telangana.